Privacy policy

Your privacy matters to us. This policy explains what we collect, why, and what we do with it.

1. What we collect. When you buy from us or use the site, we may collect basic information needed to run the store and complete your order, such as your name, email address, and order details. Payment information is handled directly by our payment processor and is not stored by us. We may also collect standard technical information your browser shares automatically, such as device and usage data, to keep the site working and improve it.

2. How we use your information. We use your information to process and deliver your orders, send you your downloads and order confirmations, respond to your questions, and, if you opt in, send you updates about new products. We may use general, non-identifying data to understand how the site is used and make it better.

3. Email. We only add you to a marketing list if you opt in. You can unsubscribe at any time using the link in any email. Order-related emails, such as your download link and receipt, are sent regardless because they are part of completing your purchase.

4. How your information is shared. We do not sell your personal information. We share it only with the trusted services that help us run the store, such as our ecommerce platform, payment processor, and email provider, and only as needed for them to do their job. We may also disclose information if required by law.

5. Cookies. The site uses cookies and similar technologies to keep the store working, remember your cart, and understand site usage. You can control cookies through your browser settings. Turning some off may affect how the site works.

6. Data security. We take reasonable steps to protect your information. Payments run through a secure, PCI-compliant checkout. No method of transmission over the internet is fully secure, so while we work to protect your data, we cannot guarantee absolute security.

7. Your rights. Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to opt out of certain uses. To make a request, email us at info@freshstartlibrary.com and we will respond as required by law.

8. Children. Our products and site are intended for adults. We do not knowingly collect information from children under 16. If you believe a child has provided us information, contact us and we will remove it.

9. Changes to this policy. We may update this policy from time to time. The current version always lives on this page.

10. Contact. Questions about your privacy or this policy? Email info@freshstartlibrary.com.